Knowledge Base

MyDHL Express API

I have a DHL Express account number. How can I use the Express API?
If you already have a DHL Express account number, you can get access to the API here. Then click on 'Get access' button on the top right corner of t...
Fri, 8 Jul, 2022 at 3:52 PM
I do not have a DHL Express account number. How can i use the Express API?
If you do not have a DHL Express account number, you can get one first by raising a request for it here. Under the 'User guide' section, you will fi...
Fri, 8 Jul, 2022 at 3:55 PM
I’m not a DHL Express customer, Can I test the MyDHL Express API?
Unfortunately, that is not possible. Having access to both production and sandbox is available only for DHL express customers. If you are not, you can creat...
Fri, 8 Jul, 2022 at 3:58 PM
I tried to test the MyDHL Express API on the developer portal but didn’t work?
Testing the MyDHL Express API by clicking on “Try Now” is not available on the developer portal. On the other hand, you can test the API on API testing plat...
Fri, 8 Jul, 2022 at 3:57 PM
How to authorize a MyDHL Express API call using the API key on Postman?
To insert your API key on postman for MyDHL Express API, just make sure you insert the parameter "Authorization" under Headers with your respectiv...
Fri, 26 May, 2023 at 9:58 AM
I have access to MyDHL Express test API, how can I move to production?
If you want to move from sandbox to production, please contact again the DHL Express consultant who provided you with the test credentials. If you no longer...
Fri, 8 Jul, 2022 at 4:10 PM
I submitted a MyDHL Express Request but faced an error?
If you encounter the below error while submitting your onboarding request, this means that you have submitted the form for the second time which creates dup...
Fri, 8 Jul, 2022 at 4:09 PM
Are the shipments generated by MyDHL Express API visible on MyDHL+ portal?
MyDHL Express API is a completely different tool than MyDHL + and they have nothing in common. Therefore shipments generated with the MyDHL Express API cann...
Fri, 8 Jul, 2022 at 4:11 PM
I tried to create shipment with MyDHL Express API from the US to the US but didn’t work?
Yes, it is expected to get an error if you create a shipment with origin US and destination US. DHL Express does not offer  US-to-US shipping. We import in...
Fri, 8 Jul, 2022 at 4:11 PM