What is DHL eCommerce?

Created by: Jhonathan Ibanez

Modified on: Tue, 21 Nov, 2023 at 10:43 AM

DHL eCommerce is the DHL division focusing on domestic and international non-time-sensitive parcel delivery.

Our core business is domestic last-mile parcel delivery in selected countries in Europe, in the United States, in selected countries in Asia, in particular in India, and non-TDI cross-border services primarily to, from, and within Europe, as well as to and from the United States.

The domestic last-mile parcel delivery service is provided via our own and partner networks, serving a mix of B2C and B2B customers across all sectors. Our non-TDI cross-border service provides worldwide shipping solutions to enable our customers to capitalize on strong growth in cross-border trade while meeting their expectations for speed, transparency, and quality. The DHL Parcel Connect platform is our delivery and returns solution developed especially for e-commerce in Europe, catering to both B2B and B2C, which simplifies pan-European cross-border shipping with a harmonized label, common IT systems, core features, and local services.

DHL eCommerce has more than 40,000 employees, in addition to 25,000 vehicles, and over 90,000 service points to transport more than 1.5 billion parcels in a year across more than 20 countries.

Discover more about DHL eCommerce business services here.

DHL eCommerce has a series of different APIs covering some of their services in our Developer Portal.

You can learn more about DHL eCommerce APIs here.

Jhonathan is the author of this solution article.

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