API Tracking Event Descriptions Returning Numeric Codes

Created by Sitora Salieva, Modified on Tue, 27 Aug at 6:33 PM by Sitora Salieva

If your API is showing numeric codes (e.g., "1-0", "20-907") instead of descriptive event messages (e.g., "Received at terminal", "Receiver notified"), this is due to a recent update. The numeric codes come directly from the source data, and you can look up their meanings in the Excel file available in the UTAPI download area. This update, which was made in the last month or two, ensures that all data from the source is covered by the API.


To resolve this, check the Excel file to match the numeric codes with their descriptions at the API documentation. If you still have issues or need more help, please have a look at the API documentation or contact support team.



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