Knowledge Base

Shipment Tracking Unified API

Is it possible to track more than one tracking number in one API call?
Currently, when calling the Shipment Tracking - Unified API, only one tracking number or shipment ID can be provided at the time. Batch tracking for multipl...
Mon, 21 Aug, 2023 at 11:07 AM
Proof of delivery (POD) does not appear in the body response when calling the Shipment Tracking - Unified API
Proof of Delivery (POD) is not available for all DHL shipments. Currently, it is available only for DHL Express shipments, and it can not be downloaded or s...
Mon, 21 Aug, 2023 at 11:27 AM
How to add my API Key on Postman to test the Shipment Tracking - Unified API?
To insert your Shipment Tracking - Unified API key on Postman, just make sure you have the parameter “DHL-API-Key” under Headers with your respective key as...
Tue, 5 Sep, 2023 at 11:11 AM
I receive an "Unauthorized" response when I make a request to Shipment Tracking - Unified API on a web browser
It is not possible to use the web browser for Shipment Tracking - Unified API, because the API key needs to be passed through a query string parameter or sp...
Mon, 21 Aug, 2023 at 12:17 PM
What are the different status codes available in the DHL Shipment tracking - Unified API?
The status codes for the Shipment Tracking - Unified API are the following: pre-transit, transit, delivered, failure, and unknown. You can find more informa...
Thu, 26 Oct, 2023 at 1:29 PM
Are there different sample tracking numbers for different statuses?
We do not have sample tracking numbers for different statuses. If you which to know more about them, please refer to this article: What are the different st...
Tue, 22 Aug, 2023 at 8:05 AM
The DHL Shipment Tracking - Unified API doesn't provide much detail in the API response
Please notice that when using the DHL Shipment Tracking - Unified API, the response misses details like detailed address, sender, and recipient information....
Tue, 22 Aug, 2023 at 8:47 AM
Is there an API with push notifications or updates for tracking shipments?
We currently have a Shipment Tracking Push solution in a beta test phase. Developers can request access to this webhook API by opening a support ticket in o...
Wed, 15 May, 2024 at 2:31 PM
What happens if I accidently overrun the rate limit for Shipment Tracking Unified, Location Finder and Global Forwarding APIs?
Nothing would happen to your account. The only consequence when you overrun the limit is you won't be able to get a response from the API until the next...
Fri, 8 Jul, 2022 at 3:50 PM
What is the Daily Rate Limit and Spike Arrest? How does it work?
Rate restriction controls the quantity of incoming and outgoing network traffic. Assume you're utilizing an API for a particular service that's set ...
Tue, 29 Aug, 2023 at 3:20 PM