Shipment Tracking Unified API

Is there an API with push notifications or updates for tracking shipments?

Created by: Jhonathan Ibanez

Modified on: Wed, 15 May, 2024 at 2:31 PM

We currently have a Shipment Tracking Push solution in a beta test phase. Developers can request access to this webhook API by opening a support ticket in our Help Center.


When doing so, please state in the ticket:

  • The name of your organization or company,
  • The developer email registered on DHL to obtain the access,
  • Average shipping volume per month with DHL,
  • DHL shipping account numbers,
  • DHL sales referred contacts,
  • The DHL services or Divisions you are interested in tracking
  • Please provide a brief description of your business, the type of shipments you usually do (type of parcels, common origins, and destinations),
  • A list of at minimum 10 example shipment IDs you would like to query via the Push solution.


Please note that access is not guaranteed, your request will go to upper management for revision and approval. Additionally, not all DHL services are supported yet on the Shipment Tracking - Unified Push API beta, they are constantly changing and the possible access we provide is also based on the current availability of the desired services.



Service availability by April of 2024:


Parcel Germany:

Subscription by shipment ID: No

Subscription by account ID: No


Post Germany:

Subscription by shipment ID: Yes

Subscription by account ID: No


DHL Express:

Subscription by shipment ID: No

Subscription by account ID: No


DHL Supply Chain:

Subscription by shipment ID: No

Subscription by account ID: No


DHL eCommerce:

Europe:

Subscription by shipment ID: Yes

Subscription by account ID: Yes

BENELUX

Subscription by shipment ID: No

Subscription by account ID: No

Poland

Subscription by shipment ID: No

Subscription by account ID: No

UK:

Subscription by shipment ID: Yes

Subscription by account ID: Yes

Americas:

Subscription by shipment ID: No

Subscription by account ID: No

APAC

Subscription by shipment ID: No

Subscription by account ID: No


DHL Global Forwarding:

Subscription by shipment ID: Yes (Only Sameday)

Subscription by account ID: Yes (Only Sameday) 


DHL Freight:

Subscription by shipment ID: No

Subscription by account ID: No

J
Jhonathan is the author of this solution article.

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